mana77 Casino & Sportsbook Terms

These terms govern your use of mana77 — our online gaming platform offering football and esports markets (Liga 1, Piala AFF, Mobile Legends, Free Fire), live-dealer tables, and slot games accessible via mobile app and browser from supported jurisdictions. By opening an account on mana77, you agree to these terms and our data handling practices.

We operate under the principle that all account holders understand their obligations before depositing funds or placing wagers. Our terms cover account eligibility, deposit and withdrawal procedures, bonus conditions, dispute resolution, and jurisdiction limits. We encourage you to read this page in full and contact our support team if any section is unclear.

Access to our services is available only where local law permits. You are responsible for verifying that access and use comply with your own jurisdiction's law.

Account eligibility and opening terms on mana77

To open an account on mana77, you must be a legal resident of a jurisdiction where our services are permitted, and you must provide accurate identification during account creation. We collect your full name, date of birth, email, phone number, and national ID details as part of Know Your Customer (KYC) verification. You are responsible for ensuring all information is truthful; false or misleading information is grounds for account suspension.

You may hold only one active account on mana77 per person or household. Multiple accounts are prohibited and will be closed, with balances forfeited to mana77. You agree not to use mana77 if you are prohibited by local law, and you warrant that your use complies with all applicable statutes in your jurisdiction. We reserve the right to restrict account access if we determine your location falls outside our service area.

Deposits, withdrawals, and payment method terms

We accept deposits via DANA, e-wallet, mobile bankinglocal payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are processed through our payment partners' systems; we do not charge additional fees beyond what your bank or e-wallet provider imposes. Once a deposit is confirmed by our payment partner, funds appear in your account balance immediately.

Withdrawals are processed to your original deposit method. If you deposited via mobile banking, your withdrawal returns to local payment. Bank transfers return to the same account you transferred from. All withdrawals enter a standard review window where we verify account activity and check for fraud indicators. This review typically takes a few hours to one business day. During review, your account remains fully active and playable. Once approved, funds transfer automatically to your external account.

Bonus terms and settlement conditions

Promotional bonuses (when offered) are subject to specific terms: turnover requirements, maximum bet limits, and eligible game categories. Any bonus offer states these terms clearly before you claim it. If you claim a bonus, you agree to play through it according to the published conditions. If you fail to meet turnover requirements within the stated timeframe, unclaimed bonus funds are forfeited. Bonuses cannot be withdrawn as cash; they can only be used to fund gameplay.

All odds, house edges, and payout percentages are disclosed in-game or in each game's help menu. We do not alter odds or house edges based on account balance or betting history. Settlement of wagers follows the rules displayed at the time you place the wager. If a match is postponed, cancelled, or rescheduled, our settlement policy depends on the sport and market type — all such policies are published in our betting rules section on mana77.

Account suspension, closure, and fund recovery

We reserve the right to suspend or close any mana77 account if: (i) we detect fraud, money laundering, or abuse; (ii) you violate these terms; (iii) you provide false information during KYC; (iv) your jurisdiction becomes a non-supported region; or (v) we receive a legal directive. If we suspend your account, we will notify you via email and provide a reason. Your account balance remains accessible for withdrawal during the suspension period unless a fraud investigation is underway.

If your account is closed due to violation of these terms, any forfeited balance is retained by mana77. If your account is closed due to jurisdiction changes or legal requirements, we will arrange withdrawal of your balance within a reasonable timeframe. We do not recover deleted accounts or archived transaction histories after account closure.

Data privacy and security

We store your account data (email, phone, KYC documents, payment methods, transaction history) in encrypted databases. We do not share your identity documents or financial details with third parties except as required by our payment partners (online payment, e-wallet, etc.) to process deposits and withdrawals, or as required by law enforcement or regulatory bodies. Your password is hashed and not stored in plain text.

We use industry-standard security practices (SSL encryption, firewalls, regular security audits) to protect your data. However, we cannot guarantee absolute security; any data breach will be disclosed to affected users within 48 hours. You are responsible for protecting your own device and internet connection — we are not liable for unauthorized access resulting from weak passwords or compromised devices.

Dispute resolution and complaint handling

If you dispute a settlement decision, transaction error, or account charge, contact our support team via in-app chat or email. We review your account history and respond with a detailed explanation within 24 hours. If we find an error (e.g., a bonus was applied incorrectly), we correct your balance immediately. If we deny your dispute, we provide written reasoning.

We do not arbitrate disputes through third-party services; all disputes are resolved directly between you and mana77. If you remain dissatisfied after our response, you may escalate to our management team via registered mail or certified email; escalations receive a final written response within 48 hours. This is our sole dispute process.

Jurisdiction notice and legal limitations

We do not offer mana77 services in jurisdictions where online gaming or sportsbook wagering is prohibited by law. It is your responsibility to verify that mana77 is legal and accessible in your location. By using mana77, you confirm that you have conducted this verification and that your use complies with all applicable local statutes. We are not liable for any legal consequences resulting from unauthorized access from prohibited jurisdictions.

These terms are governed by the laws of our operational jurisdiction. Any legal action arising from these terms must be commenced within one year of the incident or dispute date. We reserve the right to modify these terms at any time; changes are effective upon publication on mana77. Continued use of mana77 after changes are published constitutes acceptance of the revised terms.

Limitation of liability and third-party content

mana77 is provided on an "as is" basis. We do not warrant that our platform will be uninterrupted, error-free, or free from viruses. We are not liable for indirect, incidental, or consequential damages arising from your use of mana77, including lost profits or emotional distress. Our maximum liability for any single claim is limited to your total account balance at the time the claim is made.

Our live schedule displays fixture data sourced from official league and tournament operators. We do not verify the accuracy of all third-party data in real time; if a fixture time or result is incorrect due to third-party data error, we are not liable for any wagers placed based on outdated information. We will correct our data as soon as we receive official confirmation from the league.

Summary: Your agreement with mana77

By opening an account on mana77, you agree to operate within these terms. You warrant that you are a legal resident of a supported jurisdiction, that all your account information is accurate, and that your use complies with local law. We commit to processing your deposits and withdrawals fairly, protecting your data securely, and resolving disputes promptly. If you have questions about any term, contact our support team during business hours.