mana77Legal Notice

We at mana77 operate an online gaming and sportsbook platform available only in jurisdictions where such services comply with applicable law. Our services include football and esports markets (Liga 1, Piala AFF, Mobile Legends, Free Fire), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games, accessible via mobile app and browser from supported regions including Jakarta, Surabaya, Bandung, and Medan.

This legal notice sets out our jurisdiction policy, your account responsibilities, and our data handling practices. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that their access to and use of mana77 comply with the laws of their own jurisdiction.

Access to our services is available only where local law permits. By using mana77, you acknowledge that you have verified your jurisdiction's legal framework and that you accept full responsibility for compliance.

Service availability and jurisdiction restrictions

We at mana77 do not offer our services in jurisdictions where online gaming, sportsbook wagering, or live-dealer table play is prohibited by statute or regulation. Our platform is geographically restricted: we monitor user location data via IP address and account registration details to prevent access from prohibited regions. If our system detects that your account is being accessed from an unsupported jurisdiction, we may suspend your account and hold your funds pending legal review.

We support players in regions where national law explicitly permits online gaming services or where online gaming operates under a regulated framework. Players in Jakarta, Surabaya, Bandung, Medan, and other supported Indonesian areas may access mana77 subject to their own compliance with local law. We make no representations about the legality of our services in any specific jurisdiction — that determination is yours alone.

Account eligibility and user obligations

To use mana77, you must be of legal age in your jurisdiction. We do not specify a particular age threshold; instead, we defer to the legal minimum age in your location for online gaming or sports wagering. During account creation, we collect your full name, email, phone number, and national ID details to verify your identity and age. This Know Your Customer (KYC) process is mandatory.

You must provide accurate information. If we discover that your account contains false or misleading details, we reserve the right to suspend or permanently close your account and forfeit any balance. You may not use mana77 on behalf of another person, and you may not operate multiple accounts. We use automated detection and manual review to identify account duplicates and coordinate fraud; violations result in account closure and potential referral to law enforcement.

Data privacy and security on mana77

We handle your personal data (name, email, phone, ID documents, payment details, and account activity) in accordance with our privacy policy. Your data is encrypted in transit and at rest; we use industry-standard security protocols (TLS 1.2+, AES-256 encryption) to protect against unauthorized access. We do not sell your personal data to third parties. We share only essential information with our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals.

Our data centers are located outside Indonesia; your data may be transferred to and stored on servers in other countries. By using mana77, you consent to this international data transfer. We retain your account data for the duration of your account plus a post-closure retention period required by financial regulations. You may request deletion of non-essential personal data after account closure, subject to legal and financial record-keeping requirements.

Our platform's operational integrity

All odds, payouts, and game outcomes on mana77 are determined by certified random-number generators and audited algorithms. We publish house edges and return-to-player (RTP) percentages for all games. Our live-dealer tables use real dealers streaming from multi-camera studios; game rounds are broadcast in real time and recorded for dispute resolution. We do not manipulate odds, suppress withdrawals, or alter game outcomes based on account history.

We reserve the right to void bets or suspend accounts if we detect fraud, collusion, or abuse of promotional offers. Examples include: placing bets with the intent to arbitrage odds across platforms, exploiting unintended odds errors, or using automated software to place bets. We investigate suspected violations before taking action; you may appeal a decision via our support system

Deposit, withdrawal, and payment policy

We accept deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers from online payment, e-wallet, mobile banking, and local payment. Deposit minimums and maximums are specified before each transaction. Once your deposit confirms, your account balance updates automatically. We do not charge deposit fees; your full transfer amount arrives in your account (minus any fees charged by your bank or e-wallet provider, which are outside our control).

Withdrawals are processed to your original deposit method. If you funded your account via online payment, your withdrawal returns to e-wallet. We review all withdrawals for fraud and compliance with financial regulations; this review typically takes a few hours to one business day. Once approved, your funds transfer automatically. If a withdrawal exceeds certain thresholds or if your account activity appears unusual, we may request additional verification (photo ID, proof of address). Withdrawals may be delayed or denied if verification fails or if we detect suspicious activity.

Liability limitations and dispute resolution

We at mana77 are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our liability is capped at the total amount you have deposited into your account in the past 12 months. We are not liable for third-party payment failures, internet outages, or service disruptions beyond our control.

If you dispute a settlement or believe an error has occurred, contact our support team immediately. We review all disputes within 24 hours and provide a written response explaining our decision. If we find an error, we correct your balance immediately. If you remain unsatisfied, you may escalate to our management team via our support contactall escalations receive a detailed response within 48 hours.

Modifications to terms and service suspension

We may modify this legal notice, our terms of service, or our operational policies at any time. Changes take effect immediately upon publication on our website. Your continued use of mana77 after a modification constitutes acceptance of the new terms. We recommend reviewing this notice periodically.

We reserve the right to suspend or terminate your account at any time for any reason, including: violation of our terms, suspected fraud or money laundering, access from a prohibited jurisdiction, or failure to comply with KYC requirements. Upon suspension, your account balance is held pending investigation. If the violation is confirmed, we may forfeit your balance. If no violation is found, we will return your balance via your original deposit method.

Contact and legal inquiries

For legal inquiries, complaints about our compliance practices, or notices under applicable law, contact our legal team at the email address provided in our terms and conditionsWe respond to all legal notices within 10 business days. For account-related disputes or support issues, use our in-app chat or support portal — do not send account-sensitive information (passwords, ID numbers) via email.

This legal notice is provided in English and may be translated into other languages for reference. In case of any discrepancy between the English version and any translated version, the English version shall prevail.