mana77Privacy Policy

This page describes what data we collect when you use mana77 and how we keep that information protected. Our privacy practices apply to all users accessing our platform from supported jurisdictions — whether you play football markets (Liga 1, Piala AFF), live-dealer tables, slot games, or esports tournaments (Mobile Legends, Free Fire) via our Android app or iOS browser.

We collect personal information to verify your identity, process deposits and withdrawals, and comply with payment-partner requirements. We encrypt sensitive data, limit access to authorized staff only, and do not sell your information to advertisers or brokers. This policy explains our data handling practices, your rights, and how to contact us if you have privacy questions.

Access to our services is available only where local law permits. You are responsible for verifying that access and use comply with your own jurisdiction's law.

What data we collect on mana77

When you create a mana77 account, we collect your full name, email address, phone number, and national ID number. These details are required for Know Your Customer (KYC) verification — a legal obligation that prevents fraud and money laundering. We also store your date of birth, residential address, and payment method details (such as your DANA username or e-wallet account number).

We collect transaction data: every deposit, withdrawal, wager, and payout is recorded in our system with timestamp, amount, and payment method. We track your login history (dates, times, device type, IP address) to detect unauthorized access attempts. We also record game-play data (which matches you viewed, which live-dealer tables you joined, how long you played) to understand usage patterns and improve our service.

How we use your data

We use your personal information to verify your identity, process deposits via mobile banking, local payment, online paymente-wallet, mobile banking, or your bank (local payment, online payment, e-wallet, mobile banking), and execute withdrawals. We share your KYC details with our payment partners only — for example, when you deposit via local payment, online payment receives your name and ID to confirm the transfer. We do not sell your data to third parties for marketing, data brokers, or any other commercial use.

Our fraud-detection system uses your transaction history and login patterns to flag suspicious activity. If we detect a large withdrawal or login from an unusual location, we may pause the transaction and request additional verification. We use your email and phone number to send account notifications (deposit confirmations, withdrawal status, security alerts). You can customize notification frequency in your account settings.

Data retention and deletion

We retain your account data for as long as your mana77 account is active. If you close your account, we keep transaction records for accounting and legal compliance — typically for 7 years after closure, as required by financial regulations. We permanently delete your password immediately after account closure; you can request deletion of certain personal data (such as your phone number) via email to our support team, except where legal obligations require us to retain records.

Game-play logs (which matches you viewed, which tables you played) are archived after 2 years. Your device login history is retained for 1 year. If you are a user in Jakarta, Surabaya, Bandung, or Medan playing during Idul Fitri, Idul Adha, or Imlek holiday periods, your gaming activity during those dates is retained under the same schedules as any other activity.

Cookies and device tracking

Our mana77 app and browser platform use cookies and local storage to remember your login session, language preference, and account settings. These are functional cookies — they enable you to stay logged in without re-entering your password every time you visit. We do not use cookies to track your web browsing outside mana77 or to build advertising profiles.

Our mobile app requests permission to access your device's calendar (for fixture reminders), contacts (for referral sharing, optional), and location (to show you events in your timezone). You can grant or deny these permissions when you first install our Android app or use Safari on iOS. Denying permission does not prevent you from playing; it only disables the specific feature linked to that permission.

Third-party processors

Our servers and databases are hosted by third-party cloud providers. These providers operate data centers that may be located outside your jurisdiction — potentially in the United States, Europe, or Singapore. We have data-processing agreements in place with all providers, requiring them to protect your data to the same standards we maintain. They are prohibited from using your data for their own purposes.

Our payment partners (e-wallet, mobile banking, local payment, online payment, etc.) receive and store transaction data according to their own privacy policies. We recommend reviewing those policies if you wish to understand how those partners handle your payment information. We also work with fraud-detection vendors who analyze transaction patterns to prevent unauthorized access; these vendors receive anonymized transaction data, not your personal identity.

Data security and encryption

We encrypt all data in transit using TLS (Transport Layer Security), so your login credentials and payment details are never transmitted in plain text. Your password is hashed using industry-standard algorithms — even our staff cannot see or recover your password. Account access is restricted to authorized employees who have signed confidentiality agreements.

Our data centers are protected by multi-factor authentication, intrusion-detection systems, and regular security audits. We conduct penetration testing to identify vulnerabilities before attackers can exploit them. If we discover a data breach affecting mana77 accounts, we notify affected users via email within 48 hours and provide guidance on account recovery steps.

Changes to this privacy policy

We may update this privacy policy to reflect changes in our data practices, legal requirements, or improvements to our systems. If we make material changes (such as sharing data with new third parties or extending data retention), we notify you via email at least 30 days before the change takes effect. Your continued use of mana77 after that notification period constitutes acceptance of the updated policy.

We post the effective date of this policy at the bottom of the page. You can view previous versions by requesting them from our support team. If you disagree with any changes, you have the right to close your mana77 account before the updated policy takes effect.

Contact mana77

If you have privacy questions or wish to exercise any of your rights (access, correction, deletion), contact our support team via in-app chat, email, or phone during business hours. We respond to all privacy requests within 14 days. If you believe we have mishandled your data, you also have the right to file a complaint with your local data-protection authority.

Our privacy team reviews all inquiries and escalates sensitive matters to our management. We take privacy seriously and are committed to transparency and compliance with applicable regulations governing data protection in your jurisdiction.